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Xingtai Engu Machinery Manufacturing Co., Ltd
Xingtai Engu Machinery Manufacturing Co., Ltd
Contact Person: John Jia
E-mail: jiacn@engu-machinery.com
Tel: 86-19030391100
Add: No. 339, Zhangwang Village, Weijiazhuang Town, Longyao County, Xingtai City, Hebei Province, China
FAQ
FAQ
Answers to Frequently Asked Questions (FAQs)
What are our core strengths？
What are our core strengths？
Our company's core competitiveness encompasses manufacturing processes such as production optimization, equipment automation, and precision machining; R&D capabilities including technological innovation and process improvement; and the ability to independently produce the entire range of products across the full wire drawing to nail manufacturing production line.
What does your after-sales service include?
What does your after-sales service include?
Our team is a professional after-sales team with 20 years of work experience, including technical support, maintenance and repair, spare parts supply, regular follow-up on user usage, and conducting quality inspections.
What are your technological innovations?
What are your technological innovations?
Manufacturing metal forming machinery with advanced technology that is easy to operate and built to last.
A professional after-sales service team with 20 years of experience.
Providing customers with integrated technical services, including comprehensive support for product application ratios, feasibility studies, process design, complete equipment supply, installation and commissioning, as well as technical training.
Q: How long is your delivery time?
Q: How long is your delivery time?
A: Yes, We welcome small order and trial order, our MOQ is 1 set.
Q: If issues arise during machine operation, what technical support can be provided?
Q: If issues arise during machine operation, what technical support can be provided?
A: Our delivery time ranges from 20-25 days, depending on the specific products and machinery.
Q: Do you accept small order and what is your minimum order quantity (MOQ)?
Q: Do you accept small order and what is your minimum order quantity (MOQ)?
A: We can provide video technical support and online services.
Q: How long is your delivery time?
Q: How long is your delivery time?
A: Yes, we conduct 100% testing before shipment. All machines are fully debugged before leaving the factory, so you can start using them immediately upon receipt.
Q: About the voltage, Can the motor be modified for local voltage??
Q: About the voltage, Can the motor be modified for local voltage??
A: Yes, we can adjust the voltage according to your requirements at no additional cost.
Q: What is the warranty period for the product? When does it begin?
Q: What is the warranty period for the product? When does it begin?
A: Our products (excluding wear parts) carry a one-year warranty. The warranty period begins on the date you sign for delivery.
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Prices are quoted in US dollars, excluding taxes, shipping costs, and handling fees.
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